The Smart Mortgage & Lending Process.
Life is busy and time is precious. It’s a no-brainer to want to find ways to make the complex more simplified.
In collaboration directly with our accounting and financial planning team, our strategic mortgage brokers will assist you whether
you’re looking into loans for property or businesses, SMSF loans or equipment finance.
Our mortgage & lending process involves us getting to know your finer details, including your current situation and your goals. We
will analyse and assess opportunities and make recommendations to assist in achieving your goals.
Loan shopping via our mortgage broker means you have someone out hustling for you, finding the loan solution that best fits YOU.
We’ll take the time to offer a deeper understanding of what you need from a lender, we’ll hunt out the right terms based on your situation
and we’ll negotiate better rates due to our 15+ year’s experience and relationship building with dozens of lenders.
Our mortgage brokers offer an extra layer of artillery by also being qualified accountants and financial planners.
Why does that matter?
Strategic Mortgage Advisory – taking a holistic view of your financial life, not just
the loan you need right now.
Step 1: Basic Loan Rate
To provide you with a basic loan rate we’ll start with gathering an understanding of your goals and
what you’re trying to achieve.
Here’s an overview of some of the questions we’ll ask you:
Your name and contact details
Purpose of the loan (eg, investment property, renovating, commercial property, SMSF loan
Your income (combined or individual)
Approximate balance owing on existing loans (if applicable)
Estimate on current property value (if applicable)
Key features you want from a loan (eg, redraw, multiple offsets, fixed rate)
From the snapshot of information provided by you, we will provide a
basic rate via email.
From here, you may choose to accept our offer for a more detailed loan comparison report which gathers and considers more detailed financial
information and will provide a much more accurate forecast of the right loan to suit your needs.
Step 2: Loan Comparison Report
Our Loan Comparison Report offers you a detailed overview of 3-5 lenders that more accurately fit your goals and needs.
Before we can create this report for you, we will need you to:
privacy and consent form sent to you via email
Complete your details via
our secure portal to collect your financial data from the relevant
All of the information you provide will be treated as confidential.
Within 24 hours of signing the
privacy & consent form, and accessing the secure
we will create a detailed comparison report which you will receive via email.
We’ll discuss this over online conference, telephone or in person to answer any questions you may have about the loans recommended to you.
At this stage, the Loan Comparison Report will generate loans that are an approximate 80% match to your lending requirements. We’ll keep all
your initial goals and key features top of mind when sourcing the right lenders for you.
Ready to go further?
To proceed further into the loan process and ensure we have the same end goal in mind, we ask that you formally engage SMART Mortgage &
Lending to act as your mortgage broker, by;
Then, we’ll continue our intensive loan research once you: Upload more
detailed documents and information into the secure client portal (You’ll receive a Loan
as a guide on which information is required).
Step 3: Formal Loan Recommendation & Loan Application
Now we’ve drilled down into the details, we will produce a
Formal Loan Recommendation report for
If you wish to go ahead with the loan that we’ve recommended for you, we’ll do a few things:
A phone call or face to face meeting to answer any questions you may have about the loan recommendation
Send you a
Loan Application Form from the lender.
Loan Application is a detailed process, and it can vary from lender to lender.
There may be pieces of information that the lender requires to keep the application moving through the pipeline. We will remain in close
contact with the lender on your behalf and will call and/or SMS you should there be any further information required from you.
Occasionally the lender may reach out to you directly for information. If you are unsure of progress at any stage please contact us directly
We will submit the loan application to the lender on your behalf.
Once the Loan Application is submitted, we await the Conditional Approval stage.
A few points to note
This step involves a lot of admin from our end. The implementation and progress of your Loan Application will vary greatly from person to
person, from lender to lender.
Rest assured we aim to maintain consistent contact with you and your providers to expediate the process where possible.
Step 4: Conditional Approval
Conditional approval means that the mortgage underwriter is mostly satisfied with your entire
loan application, but still sees something that needs to be resolved. These issues are referred to as “conditions”.
conditional approval signifies that if you meet the remaining conditions, the loan will be approved.
Often referred to as a
pre-approval, this step is necessary to confidently go to market with
clarity of how much a lender is willing to loan to you.
Step 5: Sign Loan Documents & Book Settlement
We’re at the pointy end of the transaction now. Here’s an overview of what’s happening in the background:
Loans documents verified by;
- Lenders solicitors, and
- Your solicitor/conveyancer*
Settlement is booked by lender
Lender notifies us (your broker) of Settlement Date
We’ll notify you of the Settlement Date – via SMS
and ph call
Plan for successful settlement
We’ll be in contact by phone and email prior to settlement to ensure you
have the correct funds in the correct accounts.
*If you do not have a solicitor / conveyancer that you have already engaged, we can assist with providing a list of professionals that may
be able to assist you.